$1,350.00 
$2,500.00 
$1,499.00 
$2,200.00 
$1,300.00 
$15,300.00 
After placing your order, you will receive a confirmation email acknowledging your purchase. At this stage, we pre-authorize your credit card and immediately verify with our suppliers that the item is in stock and ready for shipment. If the item is unavailable or backordered, we will cancel the pre-authorization and notify you promptly. For in-stock items ready to ship within 5 business days, we will process the payment and prepare your order for shipment.
If your order is confirmed and payment is successfully processed, it will ship within 5 business days. You will receive tracking information via email within 24 hours of your order leaving the warehouse. This email will include the tracking number and the shipping carrier details. If you do not receive tracking information within 6 business days, please contact us at hello@progridpower.com or call/text 888-817-4092 for assistance.
We currently ship within the United States. At this time, international shipping is unavailable, with limited exceptions for certain products. If shipping to Canada or another location becomes an option, additional shipping fees and extended delivery times may apply. Please contact us directly to confirm if your address is eligible for delivery.
If you need to update your shipping address after placing an order, contact us immediately at hello@progridpower.com. If the order has already been processed or shipped, we will do our best to accommodate your request, though additional fees from our shipping partners may apply. Address changes may also lead to delivery delays.
Shipping times are estimates and depend on product availability, supplier processing times, and carrier schedules. Most orders are delivered within 5-15 business days. While we strive for prompt delivery, unexpected delays may occur due to supply chain issues, high shipping demand, or other factors outside our control. We appreciate your understanding and will keep you updated on any significant delays.
If you wish to cancel an order due to shipping delays, you may be responsible for any incurred shipping costs, storage fees, or return shipping charges.
We provide multiple shipping options to meet your needs:
Please inspect your order upon delivery. If any damage is visible, document it with photos and note the damage when signing for the package. Contact us within 24 hours at hello@progridpower.com to initiate a claim. We will work with the shipping carrier and manufacturer to resolve the issue promptly.
Once your order is shipped, you can track it using the information provided in your shipping confirmation email. For any issues with tracking or delivery, our support team is here to help at hello@progridpower.com.
At ProGridPower, we are dedicated to delivering your order quickly and safely while ensuring an exceptional experience. If you have any questions about shipping, don’t hesitate to reach out to our team at hello@progridpower.com or call/text 888-817-4092.
For questions or concerns related to shipping, please complete our Shipping Inquiry Form below and select the “Order Inquiry” option. By doing so, you’ll ensure your request is routed to the appropriate team member for prompt review. Once we receive your submission, we’ll provide clear, detailed information on your shipping options, estimated delivery times, and any related costs. Your satisfaction is our priority, and we’re here to help make your shopping experience as smooth as possible.
Feel free to email any additional photos or information if needed to hello@progridpower.com.
Last Updated: December 12, 2024
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