Accessibility Statement

Accessibility Statement for ProGrid Power

Last Updated: December 12, 2024

At ProGrid Power, we are committed to ensuring that everyone, including people with disabilities, can access and enjoy our website. We believe that the web should be a welcoming space for all, and we continuously strive to improve the user experience for everyone.

Our Commitment

We are dedicated to making our online content accessible to the widest possible audience. Our goal is to meet or exceed the requirements set out in recognized accessibility standards, and to remove barriers that may prevent people from using our products and services.

Accessibility Standards

We aim to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, at the AA level. These guidelines help make web content more accessible and user-friendly for people with a wide range of abilities and disabilities.

Measures We’ve Taken

• Design & Development Practices: Our team integrates accessibility into the design and development process. We select accessible templates, use color contrasts that meet WCAG requirements, and incorporate alternative text for images where possible.
• Regular Testing: We periodically review our website using accessibility tools and assistive technologies to identify any issues. This ongoing effort helps us maintain and improve accessibility over time.
• Staff Training: We provide training and resources to our staff to help them understand the importance of accessibility, and to keep them informed about best practices and evolving guidelines.

Known Limitations & Feedback

While we strive for a fully accessible experience, you may encounter some limitations on our website:

• Multimedia: Some videos may not yet have accurate captions or transcripts. We are working to add captions and transcripts to all videos as quickly as possible.
• Third-Party Content: Some sections of our site may rely on third-party tools or widgets that we do not fully control. We make every effort to select accessible third-party providers, but there may be instances where these services do not meet our accessibility goals.

If you encounter any issues, or if something on our site is difficult to use, we encourage you to let us know. Your feedback is valuable and will help us prioritize improvements.

Contact Information

If you need assistance, have suggestions, or would like to report an accessibility issue, please contact us:

• Email: hello@progridpower.com
• Phone: +1 888-817-4092

We will make every reasonable effort to address your concerns and provide you with the information or service you need.

Technical Requirements

Our website is designed to be used on modern web browsers and devices. For the best experience, we recommend using an up-to-date browser (such as Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge) and ensuring your operating system is current. While our site should still work on older browsers and devices, certain features may not perform optimally.

Testing Environments

We test our website using a combination of automated accessibility checkers, screen reader software, and manual evaluations. While we cannot guarantee perfect results on every device or assistive technology combination, we remain committed to ongoing testing and improvement.

Applicable Laws and Policies

We strive to comply with applicable accessibility-related laws and regulations, including, where relevant, the Americans with Disabilities Act (ADA), and other national or local policies aimed at ensuring digital accessibility.

Your Feedback Helps Us Improve
We are dedicated to creating an inclusive experience for all visitors. If you have suggestions on how we can enhance accessibility, please reach out. We appreciate your patience and support in making ProGrid Power an accessible place for everyone.