$1,350.00 
$2,500.00 
$1,499.00 
$2,200.00 
$1,300.00 
$15,300.00 
Last Updated: December 12, 2024
At ProGridPower, we strive to ensure a secure, transparent, and efficient billing process for all our customers. By placing an order with us, you acknowledge and agree to the following terms and conditions related to billing, payments, and account information.
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), debit cards, PayPal, and other authorized payment providers as listed during checkout. All transactions are processed through secure payment gateways to protect your financial information.
Pricing:
All prices listed on our website are in U.S. Dollars (USD) and are subject to change without prior notice. We always aim to maintain accurate and current pricing. In rare cases where a pricing error occurs, we reserve the right to cancel or adjust orders accordingly.
Taxes:
Applicable sales tax will be calculated and added to your order at checkout, based on your shipping address and current tax regulations. For more information on how sales tax is applied, please review our Tax Policy or contact us at hello@progridpower.com.
Order Verification:
Once you submit your order, our system will verify your payment details and confirm product availability. If we require additional information to process your order, we may contact you using the email or phone number provided during checkout.
Order Confirmation:
Upon successful processing, you will receive an order confirmation email detailing the products purchased, billing and shipping addresses, applicable taxes, and the total cost. If you do not receive a confirmation within 24 hours of placing your order, please contact our support team.
You agree to provide current, complete, and accurate billing and account details for all orders placed on our store. This includes your full name, billing address, payment information, and a valid email address. If your billing or account information changes, you must promptly update these details to ensure timely processing and delivery of your orders.
We reserve the right to refuse, limit, or cancel any order at our sole discretion. Reasons for refusal or limitation may include, but are not limited to:
If we modify or cancel an order, we will attempt to notify you using the email address or phone number provided. If payment has already been charged and we cancel your order, we will issue a prompt refund to your original payment method.
By submitting your order, you authorize ProGridPower or its designated payment processors to charge your chosen payment method for the total order amount, including applicable taxes and shipping fees. To maintain the highest level of security, our payment gateways employ encryption and fraud prevention tools. We do not store full payment card details on our servers.
If you believe there is a billing error or unauthorized charge on your account, please contact us as soon as possible at hello@progridpower.com or +1 888-817-4092. We will work with you to investigate and resolve any disputes promptly. Unauthorized chargebacks or unwarranted payment disputes may result in additional fees or account suspension.
In some instances, your order may be fulfilled in multiple shipments, especially if products are sourced from different warehouses. Each shipment will be billed when it leaves our facility. In the event of a backorder or a delay, we will notify you, and you may have the option to cancel or modify the affected items.
By placing an order with ProGridPower, you consent to receive transactional emails and notifications related to your purchase, including order confirmations, shipping updates, and billing inquiries. For additional marketing communications, you may opt-in at checkout or through our website.
We reserve the right to modify these Billing Terms and Conditions at any time. Changes will be posted on this page and reflected by an updated “Last Updated” date. Your continued use of our website and services following any changes constitutes acceptance of the new terms.
Contact Us
If you have any questions or concerns about these Billing Terms and Conditions, please contact us at:
Thank you for choosing ProGridPower. We appreciate your trust and look forward to serving your solar and off-grid power needs.
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